10 Important Questions And Answers To Clear BPO Job Interview
1. Tell me something about yourself?
It is the most basic Question which every Interviewer asks at the time of the Interview. Therefore, you should uniquely impress the Interviewer by stating the qualities you hold for the particular designation.
2. Why do you want to join a BPO?
BPO sector has many opportunities. I can also groom myself up with massive interaction with different people having different skills.
3. Why should we hire you?
Instead of thinking too much, just easily answer it by defining all the qualities you hold and mentioning the qualities that will best suit you for this profile.
4. What is the difference between shore and offshore outsourcing?
When any project or work has been allotted outside the country and not nearby, it is known as offshore outsourcing. If anything is outsourced neighbouring country, then that will be shore outsourcing.
5. What are the different types of BPO?
The different types of BPO are:– Administrative Department– Purchase Department– Selling Department– Back Office– Call Centre
6. Are you Comfortable with the shifts and as well night shifts?
When it comes to the shifts, a person willing to work in a BPO Sector and well prepared to crack down on the Interview should not lack behind by saying the direct answer.
7. Why do you see BPO as your Career?
A Person is exposed to a new field, wherein a person can develop personality and communication skills.
8. Why Companies Outsource?
It is cost-saving and focus on core activities leading to quality work done by the expertise in that domain.
9. Will you be comfortable handling customers on the phone?
Say Yes! The Interviewer wants to know the essential thing about your ability to handle the customers on call.
10. Why do you think you will do well in this job?
Here an interviewer wants to know about your mindset. In this situation, mention several reasons like experience, interest and skills.
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